Once we have received your order & payment, we then create & dispatch your order within 3 working days, Please then allow a further 1 working day for delivery, (please
get in touch via email prior to ordering if your order is for over 10
sweet trees or bouquets as we may require extra time for creation)
All orders to UK Mainland are dispatched by Parcelforce 24 hour delivery, please note we do not deliver on Saturdays or Sundays. You will receive Text Messages & Email with a delivery date & on the morning of delivery you will receive notification via email/text with your 1 hour delivery time slot, meaning you wont need to wait in all day for your parcel. Please ensure you enter your correct Mobile number and email when ordering. You can purchase an order to be sent directly as a gift to somebody else, please ensure you enter their full address and correct postcode in the shipping details when ordering.
We charge a flat rate of £6.99 P&P per order to UK Mainland, and £12.99 per order for offshore islands, Highlands and Northern Ireland. You can order as many items as you like for this capped price delivery fee.
All orders to Scottish Highlands, offshore islands and Northern Ireland will be dispatched by MyHermes, please select the Scottish Highlands, offshore delivery rate of £12.99 at the checkout, if the UK Mainland postage rate is selected then this will cause further delays as the extra cost will be required before we proceed with the order. Please allow up to 7 working days for deliveries to Scottish highlands, offshore islands and Northern Ireland. You will be notified of tracking details for your MyHermes delivery via email.
Postcodes that incur the £12.99 delivery charge are: FK17-99, G83, IV1-28, IV33-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH18- 26, PH30, PH31-41, PH49-50, AB36-38, AB55-56 and all IV postcodes. Scottish Islands postcodes: HS1-9, IV40-51, IV55-56,KA27-28,KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3 & All BT Northern Ireland Postcodes.
If you need an order to arrive earlier than the timescales above, or want to check your order would arrive in time for a specific date please email us to check before ordering. We always have a collection of items ready made in the shop, if you would like a last minute gift please get in touch to see what we have available, these items can then be dispatched the following day to arrive within 2 working days from purchasing.
If you are planning an occasion in advance or requiring a large order (weddings table centre pieces, corporate events etc) and would like to order early, we can delay the delivery until a later date and can also schedule deliveries to arrive on any specific date (excluding Weekends), please let us know the delivery date you prefer & enter this date in the comments box which is just before the payment section when placing your order.
We DO NOT deliver to: PO Box/ BPFO addresses